Privacy Policy

In order to operate our business and provide services to you, it is sometimes necessary for us to collect or process information about you. This privacy policy sets out the detail of what information we collect, how that data is used, shared and protected and your rights regards your Personal Data.

 

NonPlastik is the Controller (for the purposes of the GDPR) of your Personal Data (referred to as either “website”, “we”, “us” or “our” in this Privacy Policy).

 

THE TYPE OF PERSONAL DATA WE COLLECT

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

 

Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.

 

We collect the following Personal Data:

Automatically collected data:

  • “Cookies” – data files that are placed on your device or computer and often include an anonymous unique identifier. You can control and/or delete cookies as you wish – for details, see aboutcookies.org.
  • “Log files” – track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” –  electronic files used to record information about how you browse the website.

Directly collected data:

  • Order information – collected when you make a purchase or attempt to make a purchase through the website, including your name, billing address, shipping address, payment information, email address, and phone number.
  • Mailing list information – collected when you sign up for our email updates, including your name and email address.  
 

HOW WE USE PERSONAL DATA

We process Personal Data to pursue our legitimate interest to run, maintain and develop our business. Furthermore, we process Personal Data to comply with our legal obligations. We use the collected Personal Data for following purposes:

  • Fulfilling your orders. We use the order information that we collect to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • Developing and managing products and services. We may use your Personal Data in data analysis to develop and manage our products, services, customer care, sales and marketing.
  • Communicating with you. We may use your Personal Data to communicate with you, for example to inform you about our products and/or services and to contact you for customer care related purposes.
  • Marketing, advertising and making recommendations. We may contact you to inform you of new products, services or promotions we may offer and to conduct market research when we have your consent or it is otherwise allowed. We may use your Personal Data to personalize our offering and to provide you with more relevant services.

 

WHO WE SHARE PERSONAL DATA WITH

We share your Personal Data with third parties to help us use your Personal Data, as described above.

 

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products. You can read more about how WooCommerce uses your Personal Data here: https://automattic.com/privacy/.

 

We also use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your Personal Data here:  https://www.google.com/intl/en/policies/privacy/.

 

Finally, we may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

 

HOW WE PROTECT PERSONAL DATA

We commit to ensuring that such data is held securely, used appropriately and retained no longer than is necessary for the purposes for which the data is collected.

We store Personal Data on secure servers that are managed by us and our service providers. Personal Data that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

 

In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

 

 

BEHAVIOURAL ADVERTISING

As described above, we might use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of Google, Facebook, Pinterest, Twitter and other targeted advertisements by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access Personal Data we hold about you and to ask that your Personal Data be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

We may request additional information necessary to confirm your identity. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.

 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

MINORS

The website is not intended for individuals under the age of 18.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@nonplastik.ch or by mail using the details provided below:

Förrlibuckstrasse 225, Zurich, ZH, 8005, Switzerland